It is, of course, easier for a big business than a small business to create a memorable brand. With a multi-million dollar budget, a great ad team and lots of mass media exposure, you’d be hard pressed to fail – or would you?
There are many examples of getting in wrong on big budgets as well as getting it right but the good news is that you don’t actually need a huge budget to create an excellent brand but you absolutely do need the following: inspiration, dedication and specialisation. But let’s step back for a moment:
What is a brand?
When you think of BMW, what comes to mind? Maybe you remember their famous slogan, “the ultimate driving machine”, the elegant lines and feel of their cars or the prestige factor their cars engender.
All are part of BMW’s brand and all work to reinforce the image BMW wants you to know: a BMW is a sporty, expensive, top-of-the-line piece of engineering.
Your brand therefore is your commitment to your customers beyond their physical purchase and ownership.
BMW promises great cars. Burger King promises affordable, instant and consistent food. If you want to do achieve similar fame and fortune, you need to create an intentional thought and feeling in the mind of consumers when they think about your business. That is your brand appeal!
So what is the promise of your business and how are you going to differentiate yourself and succeed in today’s competitive business world?
Before we talk about the 5 steps to creating your brand, it is worth remembering what sets brands apart from companies…
Firstly, brands are unique:
The whole idea behind branding is that you distinguish yourself in a busy marketplace. If you try and be everything to everyone, you will end up being nothing to anyone! Your brand has to be unique to your business, it has to be different from the competition to a degree and it must reflect something at which you excel.
Secondly, brands have to live up to their promise:
Your brand must be based in reality. That is, it must be linked to the culture, style, product and service of your business. Sticking with BMW as the example, they would not have created their excellent brand if their cars were not so good, they did not have the motorsport connections they have, they did not invest in extensive research and development their company did not project then same shiny image they want for their cars.
I can tell you that having owned many BMWs, they do go wrong quite often but often the best way to get them fixed is to deal with the head office and complain how bad it makes their brand look. They have always surprised me in how far they will go to maintain their brand image…
Thirdly, brands are integrated:
A quality brand is reinforced by everything related to it – where the business is located, the prices, the customer service, in short… everything. Think about how similar and sleek all the BMW dealerships look!
Similarly, all of your marketing must be integrated. If it is not, it will be hard to be noticed. You must reinforce your desired image again and again. The best way to do this is to create marketing materials and branding that have the same look, feel – your name, logo, slogan and corporate colours all say who you are and what your values are.
Based on all of the above, here is how to go about creating your small business brand: 5 steps to creating your very own brand.
1. Pick a good name…
This may sound very obvious but many businesses fail because they are simply not memorable. We firmly believe that short dot com names are the way to go because nothing else can compete with a name that rolls off the tongue, is easy to remember and sounds cool. Of course you can go longer or even shorter, but it is hard to beat our “5LetterBrands”!
2. Pick a good logo…
All great brands have a great logo. Images are memorable than words especially if they make good use of colour. For that reason we offer a choice of high quality logos with each of our brands but we can always customise them for you too as it is critical to get what you really want at the outset.
3. Decide on your promise…
As indicated before, this must be based on things that are real in your business, things you value and things you are willing to keep as values. They can be one thing or more and can be almost anything but you have to be good at what you promise.
Starbucks offers excellent coffee in a relaxed atmosphere. Skype offers good quality free internet calls. Nike sells high quality sportswear. Tesco sells a huge variety of quality and value food. The list goes on…
You can diversify later on but stick to your core offering until you are successful.
4. Launch your brand…
Once you are happy with your brand, launch it! By that I mean, make sure you pull all the stops out to get noticed. A common mistake of small business owners is to invest in the core business and neglect marketing.
You need to be exploring all possible channels to get your name known too. Don’t just think about the traditional ones, consider the new wave of viral and affiliate marketing tools out there. If you are unsure, we have a consulting service that can point you in the right direction or even manage the whole thing for you.
5. Live up to your promise…
Last but not least, live the words. Make sure you actually are what you say you are and you live up to your company values and proposition. The quickest way to destroy your hard earned brand is to not be what you are supposed to be!
I hope this helps. If you need more help or advice, don’t hesitate to contact us- we are here to help and we have a great selection of ready-made brands you might like.
Paul Bart, founder of 5LetterBrands